Account Takeover (ATO) Prevention | MyAccount (Online Store) ↔ Forter Identity Protection

Use Forter’s AI-based identity graph to prevent unauthorized access to customer accounts, loyalty fraud, and credential-stuffing attacks.

Leveraging Forter’s advanced AI-based identity graph enables proactive monitoring and detection of abnormal patterns across login attempts, devices, and user behaviors, ensuring that only legitimate customers gain access while fraudulent attempts are swiftly intercepted. This seamless layer of verification not only safeguards sensitive account information and loyalty programs, but also minimizes friction for trusted users, fostering a secure and positive experience. By integrating these capabilities with MyAccount at the website, businesses can automate threat prevention, streamline authentication workflows, and reinforce overall trust in their digital ecosystem.

At a Glance:

Stolen credentials lead to unauthorized orders, drained loyalty points, and brand damage. Forter monitors login attempts, device fingerprints, and behavioral anomalies to block ATO in real time.

By employing continuous monitoring and instant risk assessments, Forter’s solution ensures that fraudulent activities—such as unauthorized access and loyalty fraud—are proactively intercepted before any damage occurs. This not only preserves the integrity of customer accounts and sensitive data but also reduces the operational burden on support teams by preventing account compromise incidents from occurring in the first place. As a result, legitimate customers benefit from seamless, secure access, while businesses maintain trust and confidence in their digital platforms.

  • Detect and block unauthorized account access.
  • Protect loyalty balances and stored payment methods.
  • Reduce support workload from compromised accounts.
  • Integrate Forter’s identity verification APIs with NetSuite login events.
  • Analyze device/browser fingerprints, login velocity, and behavioral biometrics.
  • Block suspicious logins or require step-up authentication.
  • Provide fraud team with dashboards for incident analysis.

Key Results

  • Stronger account security.
  • Lower incidence of loyalty fraud.
  • Fewer customer complaints about hacked accounts.

KPIs Scorecard

Metric
ATO Detection Accuracy
Blocked Unauthorized Logins
Loyalty Fraud Loss Reduction
Customer Account Compromise Rate
Target Example
≥ 97%
≥ 99%
≥ 80%
< 0.1%
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