Effective Date: September 20, 2025
At TopSource Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how TopSource Global collects, uses, shares, and safeguards data when you visit our website, use our services, or interact with our Lead Gen Forms on LinkedIn. TopSource Global complies with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents, the General Data Protection Regulation (GDPR) for EU/UK users, and emerging state privacy laws in the United States. If you have questions, contact TopSource Global at [email protected].
1. Information TopSource Global Collects
TopSource Global collects the following categories of personal information:
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Identifiers: Name, email address, phone number, and company name (e.g., from Lead Gen Forms or website forms).
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Professional Information: Job title, industry (e.g., eCommerce, automotive), and company size.
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Internet Activity: IP address, browser type, device information, and pages visited on our website.
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Commercial Information: Services inquired about (e.g., NetSuite outsourcing, BPO).
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Geolocation Data: Approximate location based on IP address (for service tailoring).
TopSource Global does not collect sensitive personal information (e.g., racial or ethnic origin, health data) unless explicitly provided for specific services.
2. How TopSource Global Collects Information
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Directly from You: When you fill out Lead Gen Forms on LinkedIn, contact forms on our website, or subscribe to newsletters.
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Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) to track website usage.
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From Third Parties: From LinkedIn (pre-filled form data) or partners (e.g., service providers for verification).
3. How TopSource Global Uses Information
TopSource Global uses personal information for legitimate business purposes:
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To provide and improve services (e.g., respond to inquiries about back-office outsourcing or NetSuite support).
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For marketing and communications (e.g., send newsletters with outsourcing tips, with opt-out options).
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To analyze trends and enhance user experience (e.g., optimize website for US eCommerce users).
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For compliance and security (e.g., fraud prevention in financial operations).
TopSource Global does not sell personal information. Sharing occurs only with service providers (e.g., cloud hosting) under strict contracts.
4. Sharing and Disclosure
TopSource Global shares information only as necessary:
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Service Providers: For hosting, analytics, and email services (e.g., Google, Mailchimp).
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Business Transfers: In mergers or acquisitions.
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Legal Requirements: To comply with laws, subpoenas, or government requests.
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With Consent: For third-party marketing.
TopSource Global does not share data for cross-context behavioral advertising without consent.
5. Cookies and Tracking Technologies
TopSource Global uses cookies for functionality, analytics, and advertising. You can manage preferences via browser settings or our cookie banner. Essential cookies cannot be disabled; others can be opted out.
6. Data Retention
TopSource Global retains personal information as long as needed for business purposes (e.g., 2 years for leads, 7 years for financial records) or legal requirements. Data is securely deleted or anonymized when no longer needed.
7. Your Rights and Choices
Depending on your location, you have rights under CCPA/CPRA, GDPR, and other applicable laws:
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Access, Correction, Deletion: Request, update, or delete your data (submit at [email protected]).
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Opt-Out of Sale/Sharing: TopSource Global does not sell data, but you can opt out of sharing for advertising (via cookie settings or email request).
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Do Not Sell My Personal Information: For CCPA, email [email protected] to exercise rights.
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GDPR Rights: Withdraw consent, object to processing, or request data portability.
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Additional US State Rights: Residents of states with privacy laws (e.g., Virginia, Colorado, Connecticut) may have rights to opt-out of data processing for targeted advertising, limit use of sensitive data, or appeal decisions. To exercise these rights, contact us at [email protected] with your state of residence.
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Response Time: TopSource Global responds within 45 days (extendable to 90 days).
To exercise rights, contact TopSource Global at [email protected]. Verification may be required (e.g., ID proof).
8. Children’s Privacy
TopSource Global does not knowingly collect data from children under 16. If we discover such data, it will be deleted.
9. International Transfers
TopSource Global operates globally; data may be transferred to USA, Philippines, Ukraine, Moldova, Romania, or Poland. TopSource Global uses Standard Contractual Clauses (SCCs) for GDPR compliance and ensures equivalent protections for CCPA and other state laws.
10. Security
TopSource Global uses reasonable security measures (e.g., encryption, access controls) to protect data, but no system is 100% secure. Report breaches to [email protected].
11. Changes to This Policy
TopSource Global may update this policy; changes will be posted here with the effective date. Continued use constitutes acceptance.
Contact TopSource Global
For questions, email [email protected] or write to https://www.linkedin.com/company/topsource-globalbackoffice