Supply Chain Management (Both Drop Ship & Stock Ship Models)
- Orders Entry
- Procurement Process (setup, configure, handle/ manage)
- Orders Submission
- Outstanding Orders management
- Backorders handling
- Tracking Entry
- Stock Replenishment
- Inventory Management (overstock/ backorders)
- WMS (Warehouse Management System) (configuration, development, handling/ managing)
Bills Entry and Payment Reconcile
- Inputting and updating records
- Confirming Correct cost billed; Product shipped; Shipping confirmation etc
- Preparation of payment reconciling statement
- Working with vendor on discrepancy
- Working with development in case of site price issue find
Full Return Process
- Return authorization (review approve request; generate Return Authorization )
- Processing return (working with vendors or Warehouse on product inspection)
- Refund or Exchange process
- Credit request (in case of Dropship model)e. Custom Reporting
Verification & Fraud Protection
Forter, Kount, CyberSource, White Pages, emails, calls, etc. (10+ years of experience working on this process, from “manual” verification via e-mails/ calls to most modern services, i.e., Forter). An ability to setup/ configure all services/ rules for automatic“accept/ decline” process.
- Document review and Data validation
- Communication with client validate information
- Reporting (Show result of verification work)
- Respond on any Chargeback request
- Risk Assessment (check and update verification rules)